Frequently Asked Questions

  • Do you offer 24/7 roadside assistance?

    Yes, Russ' PDQ Roadside provides 24/7 roadside assistance to ensure you are never stranded, day or night.

  • How do I request fuel delivery?

    You can request fuel delivery by calling us at (405) 766-8211, and we will promptly send help to your location.

  • What should I do if I lock my keys in the car?

    If you lock your keys in the car, contact us immediately at (405) 766-8211 for our lockout service, and a technician will be dispatched to assist you.

  • Can you help with flat tires?

    Absolutely, we offer tire services including changing flat tires on the spot to get you back on the road quickly.

  • How long does it take for a jumpstart service?

    Our jumpstart service usually takes about 30 minutes from the time you call until your vehicle is running again, depending on your location.

  • What minor auto repairs do you offer?

    We perform minor auto repairs such as battery replacements and other quick fixes to get your vehicle running smoothly.

  • Is there a fee for canceling a service request?

    There is no fee for canceling a service request, but we appreciate being informed as soon as possible.

  • Where are your services available?

    Our services are available throughout Oklahoma City and the surrounding areas.

  • How can I pay for the services?

    We accept various payment methods, including credit cards, to make the process convenient for you.

  • What should I do while waiting for assistance?

    While waiting, stay safe by remaining in your vehicle if it's in a safe location or find a safe spot nearby until we arrive.